Accessibility
The site supports keyboard navigation, visible focus, scalable text and right-to-left reading in Arabic. Menus, tabs and selection controls can be operated without a mouse. Official documents retain their source format; if a document or control presents an access barrier, send the page address and the assistance required through Contact.
Finding rules and services
Navigation, headings and text links lead to evaluation criteria, award records, document requirements and feedback channels. Reading public rules and searching records do not require a particular app, a telephone call or the purchase of assistance.
Reports and images
Award records are searched by brand, model or award number. There is no product showcase directory, recommendation ranking or default list of winners. Complete verification reports are handled through access-controlled applicant accounts. Award records referring to authorised public material must identify its source, version and publication scope. Requests for text-reading assistance or reports of access problems may be submitted through the contact channels. Assistance text does not replace the original report.
Keyboard and assistive-technology use
Main navigation, forms and report viewers must support keyboard operation and provide clear focus, field labels and error messages. Status must also be described in text. Form errors must identify the specific item while preserving information already entered.
Reporting an access barrier
Where a page, file or action impedes use, describe the problem and assistance needed so that it can be examined and addressed. Accessibility statements reflect actual checks. The website does not claim full conformity with a standard without a complete assessment.
Request accessibility assistance
Identify the page, file or action causing difficulty and the specific barrier. A reply channel may be provided for follow-up. Only information necessary to understand the problem is needed; medical history and award applications are not required.
Records, administration and correction
For matters covered by this document, records must retain the application or case number, specific product and market, version used, documents and page references, responsible personnel, material dates, reasons and formal notices. Personal information and trade secrets are handled according to access permissions. Questions about a record may be raised through correction, complaint or reconsideration channels available to an entitled applicant. Submission alone does not alter an existing decision or licence. The outcome is determined by the formal notice and current record.
Effective date, application and version control
Version 2.0 of this document is published and takes effect on 19 October 2026. It applies to relevant matters formally submitted after that date. Existing applications retain their original snapshot and rules. Material changes are notified separately and handled under transitional arrangements; new conditions are not retrospectively inserted into historical decisions. Website and downloadable texts must agree. Superseded versions identify their replacement, and name or wording corrections are recorded separately from substantive amendments.